Allied Telesis Net.Cover Essential
Allied Telesis · Part number: AT-X540L-28XS-NCES3
$1,368.37 · On order
Description
Support Services Allied Telesis Net.Cover® support programs are designed to provide dedicated and comprehensive cover for your network. Delivering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity and peace of mind. Online Services Allied Telesis offers a web-based, online support service, available 24 hours a day, seven days a week. Using your personalized account, you can raise and track the status of your technical support incidents. Knowledge Base Net.Cover clients are registered on the Allied Telesis Support Portal and have immediate access to the Knowledge Base. Software Updates 24x7 online access to software upgrades, updates and bug fixes for all products covered, with supporting documentation. These updates deliver timely features and enhancements to support the changing demands on customer networks. Hardware Support Net.Cover clients are guided through the hardware failure analysis procedure for fast fault diagnosis and resolution. Hardware support covers the cost of repair in the event of a hardware failure, preventing unbudgeted expenses. The advanced replacement option minimizes downtime for mission critical applications - Replacement upon receipt - Net.Cover Essential - Advanced hardware replacement - Net.Cover Advanced program - Same day dispatch advanced hardware replacement - Net.Cover Select – hardware support tailored to suit business needs Priority Queue Customer requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll-free numbers. Telephone Support Live support from the Allied Telesis helpdesk, who will guide you step by step through identifying and solving network related issues. Our engineers have expertise in both Allied Telesis products and a wide range of networking technologies. Please check our website for the up-to-date list of support phone numbers for your country. Configuratio…
Specifications
- License quantity
- 1 license(s)
- Service type
- Essential support
- Service time (hours x days)
- 12x5
- Number of years
- 3 year(s)
- Phone support
- Yes
- Product replacement if repair not possible
- Yes
- Periodic product upgrades
- Firmware
- Compatibility
- AT-X540L-28XS
Request a quote · Phone: 450-735-1466